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Effective 2026-09-18. This policy forms part of the TopxAI Terms of Service.
This policy applies to every AI service sold or relayed by TopXEA and TopxAI: the AI API relay at ai.topxea.com (including TopxAI credit bought through this store), research content, and downloadable software.
It binds anyone who submits prompts, generates content or distributes output through these services, including API key holders and the end users they authorise. A key holder is responsible for every request made with that key.
It applies together with the Terms of Service; where the two differ on AI-generated content, this policy prevails.
Content requested, generated or distributed through the service must not fall into any of the categories below. Each category gives a definition followed by typical cases; the cases are not exhaustive, and the definition decides.
Text, images, audio or video that depict sexual acts or genitalia explicitly, or that exist primarily for sexual arousal.
Content that glorifies, encourages or gives operational instructions for physical harm to people or animals, and gore produced for shock value.
Content that demeans, dehumanises or excludes people, or incites hostility against them, on the basis of protected characteristics such as race, ethnicity, nationality, religion, sex, sexual orientation, gender identity, disability or age.
Any content that depicts, implies or exploits a person under 18 in a sexual manner, whether real, synthetic, drawn or written, and any content used to groom, coerce or endanger minors.
Zero tolerance: the account and every API key are terminated on first detection, with no appeal window. Evidence is preserved as the law requires and the case is reported to the competent law-enforcement authorities and child-protection organisations.
Synthetic media that reproduces a real person's likeness, voice or words without that person's consent; impersonation of individuals or organisations; and any fraudulent or deceptive content.
Generating or distributing content that infringes third-party copyright, trademarks or other intellectual property, and circumventing technical protection measures.
The following uses are prohibited as well:
Measures are graduated by severity and may be applied singly or together:
Child sexual abuse material sits outside the graduated scale: the account is terminated and reported immediately.
Appeals: email support@topxea.com within 7 days of the enforcement notice, stating the account email, the notice or API key ID, and why you believe the decision is wrong. The outcome is sent by email; the measure stays in force while the appeal is reviewed.
Content or uses that breach this policy can be reported through either channel:
Please include, where you can:
We acknowledge every report within 2 business days. Reporter details are used only to verify the report and are not disclosed to the reported party.
Relayed requests pass through automated filtering and are then subject to the safety systems of the upstream model providers. The relay forwards requests to those providers (Anthropic, OpenAI, xAI, Zhipu AI, Moonshot AI); each applies its own usage policy and may refuse a request or cut an output short on its own. This site cannot override those policies.
Prompts and outputs are not stored long term; the details of data handling are in the Privacy Policy.
Human review happens only when a report arrives or an abuse signal appears (for example an unusual refusal rate or request pattern), and covers only the content tied to that event.
Metadata needed for abuse investigations (request time, model, token usage, key ID, IP address) is logged and kept for as long as the investigation requires.
This policy is reviewed regularly. Prohibited categories and enforcement measures change with legal requirements and provider policies, and the effective date on this page is updated when they do.
This policy takes effect on 2026-09-18. Questions about it go to support@topxea.com.